Last updated: August 25, 2026
Returns and exchanges we accept
We accept approved mail returns for both defective and non-defective merchandise, and we also accept exchange requests. Non-defective reasons may include a change of mind, personal preference, or choosing the wrong item. Damage, a defect, an incorrect shipment, a missing piece, or a material difference from the product description may also qualify for review.
Condition and request window
Every return must involve a new item that remains unused and in its original condition, with the original packaging, tags, and included accessories. Start the request no later than 30 days after delivery. Include the order number, checkout email, and an explanation of the request.
Evidence and authorization
For damage, a defect, an incorrect item, or missing contents, provide clear photographs or video of the merchandise and packaging. Do not mail anything before authorization. Once approved, follow the mail-return instructions provided for the request.
Label, fees, and exchanges
A free return label is included in the package, so there is no return-label charge. We do not charge a restocking fee. Exchanges depend on current inventory; if the requested replacement is unavailable, another approved resolution will be discussed.
Refund timing
An approved refund is sent to the original payment method and is processed within 10 days after approval. The bank or payment provider may require additional time before the credit appears.
Email: mirateunapeli00@gmail.com
Mailing address: 261 Sassafras St, Erie, PA 16507, United States
Phone: (412) 418-2198